Privacy Policy

1. Introduction

Welcome to Stay Avenue ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Stay Avenue, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and email address
• Phone number
• Account credentials (username/password)
• Property listing details
• Messages sent through our platform

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages viewed and time spent
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To create and manage your account
• To display your property listings to potential renters
• To facilitate communication between property owners and renters
• To send important updates and notifications
• To improve our website and user experience
• To detect, prevent, and address fraud or security issues
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

• With Other Users: Your listing information (excluding phone/email until logged in) is visible to other users to facilitate rental inquiries.
• Service Providers: We may share information with third-party vendors who assist in operating our website.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Protection of Rights: To protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, sale, or acquisition of our business.

We do NOT sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged into your account
• Remember your preferences
• Analyze website traffic and usage patterns
• Display relevant advertisements (if enabled)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including:

• Google Analytics (for website analytics)
• Google AdSense (for displaying advertisements)
• Payment processors (if applicable)

These third parties have their own privacy policies. We encourage you to review their policies before providing any information.

6.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense is a program that allows website publishers to serve ads that are targeted to site content and audience.

How Google AdSense Works

Google AdSense uses cookies and similar technologies to:

• Serve ads based on your prior visits to our website and other websites
• Personalize advertisements to match your interests
• Measure the effectiveness of advertisements
• Prevent fraud and abuse

Information Collected by Google AdSense

When you visit our website, Google may collect:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Referring website addresses
• Cookies and device identifiers

Your Choices

You can control how Google serves ads to you by:

• Visiting Google's Ad Settings to opt out of personalized ads
• Using browser settings to block cookies
• Installing browser extensions that block ads

Please note that opting out of personalized ads does not mean you will not see ads. You will still see ads, but they may be less relevant to your interests.

Google's Privacy Policy

Google's use of information collected through AdSense is governed by Google's Privacy Policy. We encourage you to review Google's Privacy Policy at https://policies.google.com/privacy.

Third-Party Vendors

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices.

7. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encrypted password storage
• Secure HTTPS connections
• Regular security updates
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information for as long as:

• Your account remains active
• Necessary to provide our services
• Required by applicable laws

You may request deletion of your account and associated data by contacting us.

9. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@stayavenue.in
• Through our Contact Page